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Terms and Conditions

Welcome to TheStickUp! These Terms and Conditions govern your use of our website and services. By placing an order with us, you agree to be bound by these terms.

1. General Information

  • TheStickUp, we operate an online store specializing in custom and pre-designed stickers.
  • These terms apply to all customers purchasing from our website.

2. Orders and Payments

  • Orders must be placed through our official website.
  • Payments are processed securely via Razorpay.
  • We reserve the right to refuse or cancel orders due to pricing errors, fraud suspicion, or stock unavailability.

3. Shipping and Delivery

  • We offer shipping within India.
  • Estimated delivery times are 6-7 business days. Delays may occur due to unforeseen circumstances.
  • Customers are responsible for providing accurate shipping details. We are not liable for lost packages due to incorrect addresses.

4. Returns and Refunds

  • Due to the nature of our products, all sales are final unless the item arrives damaged or incorrect.
  • Claims for damaged or incorrect items must be made within 3 days of delivery with photo proof.
  • Refunds or replacements will be processed after review.

5. Custom Orders

  • Custom orders require artwork approval before production.
  • We are not responsible for errors in the provided design files.
  • No refunds or changes are allowed once production has started.

6. Intellectual Property

  • All designs, logos, and content on our website are our intellectual property.
  • Customers must have the right to use any design submitted for custom orders.
  • Unauthorized use or reproduction of our designs is prohibited.

7. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
  • Our maximum liability is limited to the cost of the purchased product.

8. Privacy Policy

  • We respect your privacy and collect only necessary information to fulfill orders.
  • Your data is not shared with third parties, except as required for payment and shipping services.

9. Changes to Terms

  • We reserve the right to modify these terms at any time.
  • Continued use of our website and services constitutes acceptance of any revised terms.

10. Contact Information

For any questions, please contact us at +91 7569550149

By purchasing from us, you acknowledge that you have read and agree to these Terms and Conditions.